Treasure Hunt Box · Refunds

Refund information

Treasure Hunt Box wants customers to receive a usable Adventure. This policy applies to the personalized digital product delivered through the service.

When a refund may be considered

Refunds may be considered for:

• duplicate charges
• an Adventure that cannot be unlocked or accessed because of a verified technical problem
• a print or PDF delivery problem that Treasure Hunt Box cannot reasonably resolve
• another billing or service error attributable to Treasure Hunt Box

Digital delivery

The Single Adventure is a personalized digital product priced at $14.99 as a one-time purchase. Because personalized digital content is delivered immediately, change-of-mind refunds are generally not offered after the Adventure has been successfully unlocked or accessed.

How to contact us

If you believe a refund should be considered, contact support@treasurehuntbox.com with the Adventure title, the issue, and the approximate purchase date. Do not send full card numbers or other payment credentials. Do not submit a second payment while an unlock is still being confirmed.

This policy does not limit any rights you may have under applicable law.